I. Supported Payment Methods

HIMA ALAYA PTE. LTD. offers a variety of convenient payment options to cater to the diverse needs of our customers in the European and American markets.

· Credit/Debit Cards: We accept mainstream credit/debit cards such as Visa, Mastercard, and Amex (American Express). This widely used payment method ensures a seamless and familiar shopping experience for our customers.

· E-wallets: In addition to traditional card payments, we support popular e-wallets including PayPal. Some European and American users also utilize international versions of Alipay and WeChat Pay for cross-border payments, and we strive to accommodate these preferences as well.

· Bank Transfers: For larger transactions or corporate purchases, we provide the option of wire transfer (T/T) for bank transfers. This method guarantees the security and timely arrival of funds, giving our customers peace of mind.

II. Subscription Management

At HIMA ALAYA PTE. LTD., we prioritize transparency and customer convenience in our subscription management.

· Automatic Reminders: We understand the importance of keeping our customers informed. That’s why we send automatic reminders 7 days before your subscription expires via email or in-site messages. This way, you’ll never miss a renewal and can continue enjoying our services without interruption. Additionally, if there are any changes to the subscription price, we’ll notify you 7 days in advance, giving you ample time to review and make decisions.

· Transparent Billing: Transparency is at the core of our billing practices. After each transaction, we provide a detailed receipt that includes a clear breakdown of costs. You can also log in to your account at any time to view your subscription status, including the subscription period, fees, payment records, and other relevant information. This level of transparency ensures that you’re always in the know about your subscriptions with us.

· Easy Cancellation: We believe in providing our customers with full control over their subscriptions. If you ever need to cancel your subscription, you can do so easily with just one click in your account. There are no hidden terms or complicated procedures involved. Rest assured, canceling your subscription will not result in any additional fees or negatively impact your credit record.

III. Future Update Plans

HIMA ALAYA PTE. LTD. is committed to continuously improving our payment options to better serve our customers in the European and American markets.

· More Local Payment Methods: We recognize that payment preferences can vary by region. That’s why we’re actively working to expand our global payment network. In the future, we plan to support more local payment methods, such as Brazil’s Boleto and India’s UPI, to cater to the specific needs of users in different parts of the world.

· Cryptocurrency Payments: As the digital landscape evolves, so do our payment options. We’re currently conducting a pilot project for cryptocurrency payments. Based on market feedback and technological maturity, we may gradually open up this payment method to our customers, offering a more cutting-edge and secure way to make purchases.

Note: The available payment methods may vary by region. At HIMA ALAYA PTE. LTD., we value your feedback and are always looking for ways to improve our services. If you have any specific payment options that you would like us to consider adding, please don’t hesitate to let us know. We’re here to meet your needs and exceed your expectations.