HIMA ALAYA PTE. LTD. is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, maintain, and disclose information obtained from users (each, a “User”) of our website, www.himacommerce.com (the “Site”). This policy applies to the Site and all products and services offered by HIMA ALAYA PTE. LTD.
1. Information We Collect
1.1 Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Site, register on the Site, fill out a form, respond to a survey, subscribe to the newsletter, or engage in other activities, services, features, or resources available on our Site. The personal identification information we may collect includes, but is not limited to:
· Name
· Contact information, including email address and phone number
· Demographic information, such as postcode, preferences, and interests
· Additional information related to customer surveys or offers
Users may, however, visit our Site anonymously. We will only collect personal identification information from Users if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.
1.2 Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.
1.3 Web Browser Cookies
Our Site may use “cookies” to enhance the User experience. A cookie is a small text file that a website stores on a User’s computer or mobile device when the User visits the Site. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
2. How We Use Collected Information
HIMA ALAYA PTE. LTD. collects and uses Users’ personal information for the following purposes:
· To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
· To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
· To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
· To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
· To Administer Content, Promotions, Surveys, or Other Site Features: To send Users information they agreed to receive about topics we think will be of interest to them.
· To Send Periodic Emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include HIMA ALAYA PTE. LTD. news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users occurs over an SSL-secured communication channel and is encrypted and protected with digital signatures.
4. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
5. Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18 years of age, and no part of our website is structured to attract anyone under 18 years of age.
6. Changes to This Privacy Policy
HIMA ALAYA PTE. LTD. has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
7. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
HIMA ALAYA PTE. LTD.
Phone: +65 8408 9243
E-Mail: [email protected]
Last Updated: March 6th 2025